Pharmland Ltd – Fair Processing Notice (Privacy Notice)

Who we are
Pharmland Ltd (trading as Verwood Pharmacy) provides NHS-commissioned healthcare services. We are committed to protecting your privacy and ensuring your information is handled fairly, lawfully, and securely.

What information we collect
To provide pharmacy and clinical services, we collect and process:
Personal details (name, date of birth, NHS number, contact information)
Medical history, current medications, allergies
Clinical measurements (weight, BMI, blood pressure, test results)
Lifestyle and treatment-related information provided during consultations

Why we collect your information
We process your information to:
Deliver safe and effective NHS healthcare services
Prescribe, supply and monitor medication
Carry out clinical assessments and reviews
Report on outcomes and improve services
Meet NHS contractual, regulatory and safety requirements
Provide information on appropriate NHS campaigns related to your circumstances

Our legal basis for using your data
We process personal and health data under:
Article 6(1)(e) UK GDPR – processing necessary for a public task (NHS healthcare provision)
Article 9(2)(h) UK GDPR – processing necessary for healthcare provision
Article 9(2)(i) UK GDPR – processing for reasons of public interest in public health

Who we share your information with
We may share information with:
Your GP practice, NHS Dorset ICB or other relevant UK healthcare providers (for continuity of care and service monitoring)
NHS Business Services Authority, NHS Digital (for reporting and audit)
Medicine manufacturers (for mandatory safety reporting)
Regulatory bodies where legally required
We will never sell your data or use it for marketing without your explicit consent.

How long we keep your information
We keep your records only for as long as necessary to provide care and meet NHS/legal requirements. Where data is used for research or service evaluation, it is anonymised whenever possible.

Your rights
You have the right to:
Access your information (Subject Access Request)
Request correction of inaccurate information
Request deletion or restriction of processing where appropriate
Object to certain processing
Receive a copy of your data in a portable format

Contact us
If you have any questions or concerns about how your data is used, please contact:
privacy@pharmland.co.uk

You also have the right to contact the Information Commissioner’s Office (ICO): www.ico.org.uk

Policy review
This notice will be reviewed regularly and updated to reflect changes in law or services.